Service Disruption Due to Fiber Installation? Who To Call

Town of Hillsborough | Fiber Contractors Working in Rights of Way (hillsboroughnc.gov)

As you have probably noticed, contractors are doing work in the Becketts Ridge community and around Hillsborough. This article provides more detail on the work. One important bit of information is who to call if you have any current service interruptions. Excerpted from the article:

Google Fiber concerns or damages 

  • Google Support/Construction Phone Line ― 877-454-6959, Option 3 
  • Google Support Website ― fiber.google.com/support 

Lumos Fiber concerns or damages 

Director of Market Development Andrew Stevenson: 

Service questions 

Use these contacts if you have questions about new service or want to report problems with existing service: 

  • AT&T ― 866-861-6075 
  • Brightspeed ― 833-692-7773 
  • Lumos ― 855-465-8667 
  • Google ― 866-777-7550 
  • Spectrum ― 855-366-7132 

Hillsborough residents and property owners who are interested in learning more about fiber deployment in the area may contact Hillsborough Civil Engineering Technician Tyler Freeman by email

Keep Up with Hillsborough News

Are you interested in keeping up with all that is happening in the town of Hillsborough? Sign up for the weekly digest and other news or visit the town’s News page.

Whether you are new to Hillsborough or have been a resident for a while, the Town of Hillsborough “New Resident’s” webpage has tons of information including garbage pickup, how to sign up for emergency alerts, who to contact for property improvements, and way more!

South Churton Street Multimodal Corridor Study

The town of Hillsborough is conducting the South Churton Street Multimodal Corridor Study to develop design concepts that contribute to the town’s character while respecting the goals of a state-funded project to widen the road from Interstate 40 to the Eno River. Learn more about the state’s project plan.

This project will involve expanding Churton Street from the intersection with business 70 all the way down to the I-40 exit on old NC 86. It also plans to improve pedestrian routes, and entry/exit from the many businesses along the route. 

Although the project is not slated to break ground until FY2032, it is important to share your thoughts. There is an upcoming event hosted by the town on September 6th & 7th (time and place tbd) where town citizens can meet with city planners to share their concerns/ideas. Board members will be attending this event, so if you are unable to make it, please reach out to Sentry Management to ensure your board members hear your concerns.

The South Churton Street Multimodal Corridor Study is asking for input from Hillsborough and Orange County residents by asking you to take this survey.